What Does an Administrative Associate Do?
Administrative associates support a department or a group of managers by handling the logistics behind the work: building spreadsheets, tracking purchase requests, preparing presentations, organizing events and keeping shared drives in order. The title is common at universities, hospital business offices, nonprofits and corporate departments. Associates usually spend less time at a reception desk than a secretary and more time inside Excel, PowerPoint and internal systems, and many act as the department's go-to person when a new software tool rolls out.
Other Job Titles for This Work
Workers in this occupation report titles such as Administrative Assistant (Admin Assistant), Administrative Clerk, Administrative Secretary (Admin Secretary), Administrative Specialist (Admin Specialist), Administrative Support Assistant (ASA), Administrative Technician, Department Secretary, Office Assistant.
Administrative Associate Duties and Responsibilities
The primary responsibilities of an administrative associate include:
- Track department spending, purchase orders and invoices in Microsoft Excel and flag items that are over budget or past due.
- Build slide decks, reports and handouts in Microsoft PowerPoint and Word from rough notes or raw data.
- Coordinate meetings, workshops and department events, including rooms, catering, AV setup and attendee lists.
- Book travel and process expense reports and reimbursements according to company policy.
- Enter and update records in internal databases, such as student, grant, member or project information.
- Organize shared drives and electronic folder structures so team members can find the current version of a file.
- Show coworkers how to use new office software or scanners and troubleshoot common problems before calling IT.
- Prepare monthly or quarterly status reports by pulling data from several sources into one document.
- Serve as a contact for vendors and other departments, answering routine questions and following up on open items.
Required Skills and Qualifications
To succeed as an administrative associate, you will need the following skills and qualifications:
- Intermediate Microsoft Excel: sorting, filtering, formulas, pivot tables and clean formatting
- Microsoft PowerPoint and Word for polished decks and reports on short notice
- Adobe Acrobat for building fillable forms, combining PDFs and collecting signatures
- Database entry and upkeep with careful checks for duplicates and typos
- Event and travel logistics, including tracking confirmations and last-minute changes
- Willingness to learn new systems quickly and teach them to others
- Juggling requests from several managers while being upfront about what can be done by when
Education and Training
Most administrative associate jobs ask for a high school diploma, which is the highest level for half of workers in this occupation, though an associate's degree (about 22 percent) or some college is common and helps with university and corporate employers. Useful coursework includes business communication, bookkeeping and spreadsheet software. Training on the employer's purchasing, travel and records systems happens on the job. If you want to show proficiency, the Microsoft Office Specialist exams in Excel and Word are widely recognized, and the CAP certification suits people planning a long administrative career.
Salary and Job Outlook
Typical pay: $38,830 - $58,000 per year, with a median of $47,540.
The range covers the middle half of earners nationwide. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive.
BLS projects employment of secretaries and administrative assistants, except legal, medical, and executive to decline about 6 percent from 2025 to 2035, with about 163,900 openings a year. Administrative associate roles remain in demand across all industries. Professionals who develop specialized skills in project coordination, data analysis, or technology can advance to executive assistant, office manager, or administrative coordinator positions.
Outlook source: U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035, Secretaries and administrative assistants, except legal, medical, and executive.
Administrative Associate Pay Range
| Earners | Annual pay |
|---|---|
| Bottom 10% earn less than | $33,280 |
| Bottom 25% earn less than | $38,830 |
| Median (half earn more, half less) | $47,540 |
| Top 25% earn more than | $58,000 |
| Top 10% earn more than | $66,350 |
Highest-Paying States for Administrative Associates
The states with the highest median pay for this occupation are District of Columbia ($59,910), Massachusetts ($57,940), Washington ($57,330), Connecticut ($57,210), California ($55,400). Pay is lowest in Louisiana ($38,790), Arkansas ($37,630), Mississippi ($37,340).
Median pay in all 51 states with BLS data
| State | Median annual pay |
|---|---|
| Alabama | $41,630 |
| Alaska | $48,530 |
| Arizona | $47,940 |
| Arkansas | $37,630 |
| California | $55,400 |
| Colorado | $48,690 |
| Connecticut | $57,210 |
| Delaware | $47,970 |
| District of Columbia | $59,910 |
| Florida | $45,900 |
| Georgia | $41,600 |
| Hawaii | $50,830 |
| Idaho | $43,710 |
| Illinois | $48,310 |
| Indiana | $44,270 |
| Iowa | $45,150 |
| Kansas | $42,270 |
| Kentucky | $44,200 |
| Louisiana | $38,790 |
| Maine | $49,820 |
| Maryland | $48,680 |
| Massachusetts | $57,940 |
| Michigan | $46,020 |
| Minnesota | $51,400 |
| Mississippi | $37,340 |
| Missouri | $43,540 |
| Montana | $43,940 |
| Nebraska | $46,760 |
| Nevada | $46,570 |
| New Hampshire | $48,080 |
| New Jersey | $50,260 |
| New Mexico | $46,450 |
| New York | $49,600 |
| North Carolina | $45,790 |
| North Dakota | $47,480 |
| Ohio | $46,230 |
| Oklahoma | $39,660 |
| Oregon | $51,740 |
| Pennsylvania | $46,270 |
| Rhode Island | $52,140 |
| South Carolina | $44,880 |
| South Dakota | $41,700 |
| Tennessee | $45,810 |
| Texas | $45,140 |
| Utah | $47,050 |
| Vermont | $48,920 |
| Virginia | $47,620 |
| Washington | $57,330 |
| West Virginia | $40,370 |
| Wisconsin | $47,710 |
| Wyoming | $45,450 |
What the Work Is Like
O*NET surveys people who work as secretaries and administrative assistants, except legal, medical, and executive about their daily conditions. Of those surveyed:
- 97% say teamwork is very or extremely important in their job
- 93% spend more than half the workday sitting
- 93% are on the phone every day
- 93% use email every day
- 91% say being exact and accurate is very or extremely important
- 74% work indoors in a climate-controlled space every day
- 48% use their hands on tools, objects or controls for more than half the day
Education Workers Say the Job Needs
| Education level | Share of workers |
|---|---|
| High school diploma or GED | 50% |
| Associate's degree | 22% |
| Bachelor's degree | 11% |
| Some college | 10% |
Tools and Software Administrative Associates Use
Tools and equipment
Software
Is This Job a Good Fit for You?
People who do well in this job tend to enjoy organized work with data, records and clear procedures as well as leading, persuading and making business decisions.
Skills O*NET rates most important: Active Listening, Speaking, Reading Comprehension, Writing, Service Orientation, Time Management.
Knowledge areas used most: Administrative, English Language, Computers and Electronics, Customer and Personal Service, Administration and Management.
Preparation: O*NET places this occupation in Job Zone 2 of 5, which means some preparation.
Related Careers
These jobs use similar skills, according to O*NET's related-occupation data:
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Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.
- U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035.
- O*NET 30.1 Database, occupation 43-6014.00 (Secretaries and Administrative Assistants, Except Legal, Medical, and Executive). View on O*NET OnLine.
This page includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. The Job Explorer has modified some of the information; USDOL/ETA has not approved, endorsed or tested these changes.
