Associate Director Ga Center Duties
SUMMARY
The Associate Director serves as the coordinator for operational
areas that support the mission of the Georgia Center, which is
Lifelong Learning. This position ensures that all of the physical
amenities and attributes of the Georgia Center are adequate to meet
the needs and desires of those individuals who visit the Center as a
conference attendee or a casual visitor of the University of
Georgia.
DUTIES AND RESPONSIBILITIES
May develop and oversee the Center's annual budget and help move the
Georgia Center toward financial self-sufficiency.
May lead and manage the departments of Business Administration
(Business Services , Payroll & Personnel, and CEU Administration &
Program Assessment).
May market the Georgia Center to grow and enhance its reach and
reputation for excellence.
May develop a marketing and sales orientation to take advantage of
the Center's learning delivery capabilities which involves leading
and coaching five departments of sales, marketing, and customer
service personnel to accomplish Center goals.
Establish and maintain a customer service culture that exceeds the
expectations of all visitors to the Georgia Center.
May ensure that training programs throughout Operating Services are
current, continuous, and encompass all areas of operation.
Partner with UGA administrators and faculty to further develop the
University of Georgia Continuing Education activities.
EDUCATION AND EXPERIENCE
Completion of a graduate degree in education, marketing, or a
related area plus considerable experience in administration and
management of diverse personnel and considerable experience in sales
and marketing.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge of the hospitality industry and the skills
necessary to provide superior customer service.
Excellent communication and interpersonal skills.
Ability to manage work relationships effectively.
Competence in office computer programs such as word processing and
others. |
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