International Student Services Assistant Duties and Responsibilities
Purpose of Classification:
Assists
in providing administrative support for immigration issues to
international students, assisting with general office/administration
duties and projects which require a thorough knowledge of
immigration regulations for international students.
Distinguishing Characteristics:
This is
a specialized classification and not part of a series.
Examples of Duties:
- Assists International Student Advisors with development of
new programs including program materials, policies or
procedures; coordinates programs as assigned.
- Assists in advising and answering general questions
regarding immigration requirements to F1 and J1 students.
- Assists International Student Advisors with analyzing
procedures and making recommendations for improvement.
- Collaborates with International Student Advisors in order to
gain working knowledge and experience related to immigration
requirements for international students.
- Maintains student records to ensure accurate and consistent
record keeping in FSA Atlas, SIS, Affiliate and SEVIS databases
and prepares reports as needed.
- Responds verbally or in writing to inquiries, complaints or
problems and makes necessary adjustments of a non-routine
nature. Responds to routine communications related to
immigration processes and transactions.
- Assists with the assessment efforts in the immigration and
programming areas of the International Student Office (ISO).
- Assists International Student Advisors in developing
workshops, meetings, and seminars as directed and coordinates
logistics and appropriate communications.
- Acts as primary contact for assigned function with outside
organizations or other departments; responds to technical
administrative questions and ensures necessary follow up.
- Participates in special projects with staff as directed.
Knowledge, Skills and Abilities:
- Knowledge of immigration regulations for international
students.
- Knowledge and skill in office procedures.
- Knowledge of policies, procedures and terminology of
assigned function.
- Skill in both verbal and written communication.
- Skill in establishing priorities.
- Skill in establishing and maintaining effective working
relationships.
- Skill in use of personal computer and related software
applications.
Minimum Qualifications:
Bachelor’s degree in a related field AND one year (1) of related
administrative experience; OR, five (5) years of directly related
administrative experience; OR, Any equivalent combination of
education and/or experience from which comparable knowledge, skills
and abilities have been achieved.
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