Customer Service Representative Duties
This is a highly skilled position in the operation &
maintenance of a networked, computer oriented, digital
printing system. Coordinate jobs; meet with customers;
maintain computer database; follow job from start to finish.
DUTIES AND RESPONSIBILITIES
Operate & maintain computer generated digital printing
equipment. Transfer & manipulate computer generated print
files for production. Assist in routine preventive
maintenance & monitoring of network infrastructure. Assist
customers with training for proper job submission.
Coordinate jobs from start to finish; expedites jobs via
computer entry; approve proofs; prepare estimates for jobs &
procurement; obtain quotes from outside vendors for
assistance with finishing products; consult with staff
regarding progress of jobs; answer telephone; other duties