Hotel Manager Duties
SUMMARY
This is responsible administrative and supervisory work in
directing physical facilities of an educational services center.
Work involves the administration of facilities such as guest
residences, food service operations, and gift shops. An employee
allocated to this class of work is responsible for the overall
supervision of the clerical, custodial, and service personnel.
Work is performed in accordance with standard policies and
procedures but the employee exercises a considerable amount of
independent judgment in carrying out assigned duties and
responsibilities. Work is performed under general direction of
an administrative superior and is reviewed through observation
of results.
DUTIES AND RESPONSIBILITIES
Supervises the reservation system at the facility including the
booking, scheduling, confirmation, and maintenance of
appropriate records.
Interviews, recruits, and assigns new personnel.
Plans and directs food service operations including the
maintenance of bookkeeping and statistical records and the
planning and pricing of meals.
Plans and directs the provision of custodial and maintenance
services and conference setups.
Prepares activity and budget reports; maintains appropriate
records and fiscal data.
Prepares work schedules and conducts periodic inspections.
Supervises the operation of the gift shop and switchboard.
Prepares cost estimates and budget projections.
Performs related work as required.
EDUCATION AND EXPERIENCE
Graduation from an accredited college or university in an
appropriate curriculum and considerable experience related to
this class of work including some supervisory experience; or any
equivalent combination of training and experience.
KNOWLEDGE, SKILLS AND ABILITIES
Thorough knowledge of conference and hotel management principles
and practices.
Thorough knowledge of institutional or commercial food service
management procedures and practices.
Considerable knowledge of the principles and practices of
business management.
Considerable knowledge of modern personnel policies and
practices.
Ability to supervise the work of others.
Ability to establish and maintain effective working
relationships with university officials and the general public.
Ability to operate a large scale hotel-type activity.
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