Sales Assistant Senior Duties and Responsibilities
Purpose of Classification:
Performs activities associated with selling, stocking and ordering
merchandise in a retail or sales operation. This includes a wide
variety of specialized functions such as acquiring and utilizing
specialized knowledge of specific merchandise, ordering
responsibilities, assisting buyers and preparing reports. Incumbents
may have leadership duties, exercise judgement within prescribed
limits and work with independence to accomplish tasks. Consults
supervisor for complex problems or issues requiring supervisory
approval.
Distinguishing Characteristics:
This is
second in a series of three classifications. It is distinguished
from the Sales Assistant by leadership duties, specialized
knowledge, a wider variety of functions and/or by a higher level of
independence in carrying out work activities.
Examples of Duties:
- Coordinates the activities of subordinates.
- Informs customers regarding technical or specialized
merchandise.
- Schedules students or temporary workers for rush periods.
- Trains and coordinates the work of temporary or new workers
in selling, stocking and ordering merchandise.
- Assists in planning and coordinating special promotions by
ordering supplies and merchandise, scheduling needed staff and
preparing signs.
- Provides input to decision-making processes for buyers or
managers on merchandising techniques, new products, competitive
pricing or promotional ideas.
- Compiles data for reports such as promotional event success
evaluation or special inventory counts.
- Performs duties of the Sales Assistant classification.
Knowledge, Skills and Abilities:
- Knowledge of merchandising or sales techniques.
- Knowledge of cataloging and inventory techniques.
- Knowledge of basic mathematics.
- Skill in dealing with the public and customer service
techniques.
- Skill in coordinating works activities of others.
Minimum Qualifications:
Two
years of experience in sales and stocking merchandise; OR, Any
equivalent combination of experience and/or education from which
comparable knowledge, skills and abilities have been achieved.
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