Student Affairs Professional Duties
SUMMARY
This is the second in a series of three classifications. These
positions function as generalists throughout the university.This
position works as part of a team in providing student support
services. Student Affairs Professional II provide the full range
of professional knowledge and experience, which allows them to
work independently with less supervision and review. This
position is involved in planning and developing objectives,
policies and procedures. Provides support to students and
prospective students; within regarding departmental services or
within a program of study; provides program procedures,
policies, goals, and objectives, technical guidance and problem
resolution.
DUTIES AND RESPONSIBILITIES
Assists with the planning and development of a set of goals and
objectives for the student services unit in conjunction with the
college strategic planning. Implements goals and objectives.
Coordinates and administers student support to enrolled and
prospective students, such as course registration, graduation
processing, petitioning, withdrawals, program documentation,
computer accounts, information sessions, receptions, and student
orientations.
Counsels and confers with students providing program procedures,
policies, goals, and objectives, technical guidance, and problem
resolution. Directs students to appropriate advisor or
departmental manager.
Provides coordination of program activities for students
regarding departmental services.
Identifies target groups in consultation with academic and
student affairs departments/programs for student recruitment on
and off campus; makes visits to appropriate groups.
Assists in collaboration with other colleges and/or departments
to ensure a coordinated approach to student recruitment and
retention activities.
Initiates, develops, and sustains strong positive relations with
program coordinators and departmental leadership to ensure
achievement of the mission and goals of the department and
college.
Reviews college students support initiatives to ensure student,
faculty, and administration needs are met.
Maintains student records on database, creates and provides
reports. Provides contact point for enrolled and prospective
student information.
Assists with accreditation review; coordinates logistics,
scheduling and related matters.
Develops or assists in the development and production of program
advertising, promotional flyers and related recruitment
initiatives.
Attends and participates in staff meetings, professional
development seminars and other student support related meetings.
Implements student recruitment initiatives and participates in
the evaluation of such initiatives.
Assists in providing cross training to program staff as
required.
Liaison with student organizations and alumni.
EDUCATION AND EXPERIENCE
Bachelor's degree in field appropriate to area of assignment AND
two years of administrative and appropriate program experience;
OR Master's Degree in field appropriate to area; OR six years of
progressively responsible administrative and appropriate program
experience; OR any equivalent combination of experience and/or
education from which comparable knowledge, skills, and abilities
have been achieved.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of organizational practices.
Skill in organizing and prioritizing work activities.
Ability to establish and maintain effective working
relationships.
Skill in written and verbal communication.
Skill in the use of personal computers and related software.
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