Volunteer Services Coordinator Duties
SUMMARY
This is responsible professional work in planning, organizing and
coordinating recruitment programs and training activities for
volunteers and docents at The State Botanical Garden.
An employee allocated to this class of work is responsible for
recruiting, selecting, training and scheduling volunteers and
docents to work at The State Botanical Garden. Duties are performed
with considerable independence under the general direction of an
administrative superior and work is reviewed through periodic
conferences and the observation of results.
DUTIES AND RESPONSIBILITIES
Recruits volunteers and docents for The State Botanical Garden
through personal contacts with individuals, clubs, organizations,
private and civic groups.
Develops news media announcements and other recruitment information
aids such as brochures, newsletters, and fliers.
Provides initial orientation, screening and training; develops and
implements training programs.
Coordinates with department heads to match volunteers with needs of
The Garden.
Develops and handles volunteer/docent work schedules and
assignments.
Develops materials, manuals, and resource information for volunteer
staff.
Maintains records on volunteers and docents time contributed to The
Garden.
Develops appreciation and incentive programs for members of the
volunteer staff.
Assists Visitor Center Manager in operation, management and staffing
of the Visitor Center/Conservatory, including weekend and night
work.
Assists in scheduling, designing, planning, developing, staging and
staffing special programs and events.
Participates in promotional and public relations activities at The
Garden.
Performs related duties as required.
EDUCATION AND EXPERIENCE
Graduation from an accredited college or university in an
appropriate curriculum and prior experience in volunteer management
or public relations; or any equivalent combination of training and
experience.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge of the techniques and methods involved in
planning, organizing and coordinating recruitment and training
programs for volunteers and docents.
Considerable knowledge of available resources within the
organizational unit, the university, and the community.
Ability to plan and organize a variety of programs for groups of
various sizes.
Ability to communicate effectively, orally and in writing.
Ability to establish and maintain effective working relationships
with a wide variety of people.
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