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You are here: The Job Explorer > Job Description > Administrative > Volunteer Services Coordinator Responsibilities

Volunteer Services Coordinator Duties

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This is responsible professional work in planning, organizing and coordinating recruitment programs and training activities for volunteers and docents at The State Botanical Garden.

An employee allocated to this class of work is responsible for recruiting, selecting, training and scheduling volunteers and docents to work at The State Botanical Garden. Duties are performed with considerable independence under the general direction of an administrative superior and work is reviewed through periodic conferences and the observation of results.


Recruits volunteers and docents for The State Botanical Garden through personal contacts with individuals, clubs, organizations, private and civic groups.

Develops news media announcements and other recruitment information aids such as brochures, newsletters, and fliers.

Provides initial orientation, screening and training; develops and implements training programs.

Coordinates with department heads to match volunteers with needs of The Garden.

Develops and handles volunteer/docent work schedules and assignments.

Develops materials, manuals, and resource information for volunteer staff.

Maintains records on volunteers and docents time contributed to The Garden.

Develops appreciation and incentive programs for members of the volunteer staff.

Assists Visitor Center Manager in operation, management and staffing of the Visitor Center/Conservatory, including weekend and night work.

Assists in scheduling, designing, planning, developing, staging and staffing special programs and events.

Participates in promotional and public relations activities at The Garden.

Performs related duties as required.

Graduation from an accredited college or university in an appropriate curriculum and prior experience in volunteer management or public relations; or any equivalent combination of training and experience.

Considerable knowledge of the techniques and methods involved in planning, organizing and coordinating recruitment and training programs for volunteers and docents.

Considerable knowledge of available resources within the organizational unit, the university, and the community.

Ability to plan and organize a variety of programs for groups of various sizes.

Ability to communicate effectively, orally and in writing.

Ability to establish and maintain effective working relationships with a wide variety of people.



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