Community Service Officer Duties and Responsibilities
Purpose of Classification:
Community Service Officer (CSO) actively supports and upholds the
stated mission and values of the College of Human Services in
providing security to the AARIN Project interviewers. May perform a
variety of administrative and security-related tasks not requiring
sworn police authority in support of law enforcement, and the
activities of the AARIN Project.
Distinguishing Characteristics:
This is
a unique position assigned to the School of Human Services’ Center
for Violence Prevention research. Incumbents provide security to
arrestees and interviewers in specific detention facilities.
Examples of Duties:
- Coordinates, monitors, and supervises performance of
subordinates, providing recognition for high.
- Assists in locating and retrieving participants throughout
Central Intake, and providing escort of the arrestees to and
from their given cell locations and interview rooms.
- Receives, prioritizes, and responds to requests for
computerized reports or calls for service.
- Provides a secure and stable interview environment by
standing guard, within ear shy of the interview being conducted.
- Facilitates access for the interviewer to booking records;
which includes Jail Management System (JMS), arrest records,
booking sheets, court dockets, and booking door cards.
- Tracks and records the in/out transportation activity logs
of arrestee which are interviewed.
- Ensures interviewers security while interviews are being
conducted with arrestees.
- Responds to inquiries from the interviewers and provide
information on local law enforcement policies, procedures, and
statutes.
- Completes requested reports and or summaries on assigned
cases, as requested.
- Maintains and handles confidential and critical information.
Knowledge, Skills and Abilities:
- Knowledge of organizational practices.
- Knowledge of police restraining and safety policies and
procedures.
- Knowledge of citizen protective practices and principles.
- Skill in coordinating activities, evaluating data, and
establishing priorities.
- Skill in both verbal and written communication and
presentation.
- Skill in supervision, organization, training, and
negotiation.
- Ability to work independently.
Minimum Qualifications:
Meets
minimum standards of specific detention facility of a non
probationary detention officer; OR, Any combination of experience
and training that would provide the required knowledge, skills, and
abilities.
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