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You are here: The Job Explorer > Job Description > Food Services > Retail Food Sales Manager Responsibilities

Retail Food Sales Manager Duties

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This is administrative and supervisory work in Campus Eateries.

An employee allocated to this class of work is responsible for overseeing sales, merchandizing, production, customer satisfaction, sanitation, inventories, delivery, quality control and record keeping for satellite locations on campus. Work requires the application of creativity and innovation in developing ideas that will result in major improvements in existing methods and services. Activities and decisions are varied in nature, requiring the solving of both common and unusual problems. This position's supervisor or other appropriate position is consulted for clarification of policies only where needed.


Responsible for full time and part time employees, student workers, and supervisory employees.

Employee has responsibility for interviewing, hiring, disciplining, and terminating.

Oversees production, sales, merchandizing, customer satisfaction, sanitation, inventories, delivery, quality control, and record keeping for retail satellite locations on campus.

May serve as mentor and involved in the training of ACUHO-I/NACUFS interns. Develops new market ideas and products in conjunction with Assistant Director and Director of Food Services.

Develops and coordinates special events for retail campus eateries.

Responsible for accurate Food Pro and Winstar payroll computer system records for all campus eateries.

Responsible for inventories and point of sale computer system

Ensures actual costs do not exceed budgeted cost.

Maintains cost categories, verifies operating reports, monitors, and controls overtime.

Provides input into the proper expenditure of resources.

Responsible for offsite cash drawers and on-site change fund.

Oversees the handling of value add machines and card dispensing machines located thru out campus.

Creates an environment where customers know management on a first name basis.

Assist in establishing the food service department as one of the premier Food Service Operations in the country.

Ensures compliance with safety/health regulations.

Schedules/assigns work.

Sets production goals and/or job expectations.

Trains and assesses performance.

Completes formal performance evaluations.

Coaches/counsels and/or directs/coordinates.

Performs related work as required.

Acts as replacement worker when needed.

Graduation from an accredited college or university, 2 years work experience in retail food service environment required. Driver's license required.

Ability to read, and interpret information and reports

Ability to respond to inquiries or complaints from faculty, students, staff, and regulator agencies

Ability to develop ideas that will result in major improvements in existing services.

Ability to operate standard office equipment, including credit card machines, UGA card machine, cash register.

Ability to operate commercial equipment used in a kitchen.

Ability to care for and maintain equipment.

Ability to operate motor vehicles ( trucks and vans)

Ability to perform work requiring use of a computer; search for data or information in computer files.

Ability to generate standard reports developed by others.

Ability to input or edit information, and/or enter data into spreadsheets or programs developed by others.

Ensure/safeguard data integrity.

Ability to create graphics, multimedia, and/or desktop publishing applications.

Ability to supervise regular employees and students.



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