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You are here: The Job Explorer > Job Description > Food Services > Waiter/Waitress Responsibilities

Waiter/Waitress Duties

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This is routine manual work serving food service patrons at banquets, special functions, or in a normal dining room operation.

This position is responsible for taking food and beverage orders from food service patrons and delivering the filled orders to the patrons quickly and efficiently. Other duties include setting up, maintaining, cleaning, and removing dining room fixtures and utensils. Work is performed under the close supervision of a superior who reviews the work based on observation of results and customer satisfaction.


Serves patrons at banquets, special functions, or during normal daily dining room operations.

Takes food and beverage orders from patrons, answers questions regarding prices, substitutions, quality or quantity of menu items, and availability of menu items.

Delivers food and beverages to tables; waits on tables to insure that patrons are supplied with beverage refills or clean utensils when desired.

Removes dishes and utensils; cleans and dusts tables and chairs; fills sugar, salt, and pepper containers; sweeps floors.

Assists in setting up and taking down tables and chairs; places clean utensils and napkins on tables.

Assists in setting up for banquets or special functions.

Performs related work as required.


Completion of eighth grade; ability to read and write; some experience waiting on tables.

Some knowledge of the methods and practices of food service.

Some knowledge of health hazards in food service and precautionary measures.

Ability to interpret and follow oral and written instructions.

Ability to establish and maintain effective working relationships with other employees and patrons of the food service unit.

Ability to work long hours while standing.

Ability to satisfactorily answer patrons' questions regarding food items or service.



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