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Hotel Manager Duties

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This is responsible administrative and supervisory work in directing physical facilities of an educational services center. Work involves the administration of facilities such as guest residences, food service operations, and gift shops. An employee allocated to this class of work is responsible for the overall supervision of the clerical, custodial, and service personnel. Work is performed in accordance with standard policies and procedures but the employee exercises a considerable amount of independent judgment in carrying out assigned duties and responsibilities. Work is performed under general direction of an administrative superior and is reviewed through observation of results.


Supervises the reservation system at the facility including the booking, scheduling, confirmation, and maintenance of appropriate records.

Interviews, recruits, and assigns new personnel.

Plans and directs food service operations including the maintenance of bookkeeping and statistical records and the planning and pricing of meals.

Plans and directs the provision of custodial and maintenance services and conference setups.

Prepares activity and budget reports; maintains appropriate records and fiscal data.

Prepares work schedules and conducts periodic inspections.

Supervises the operation of the gift shop and switchboard.

Prepares cost estimates and budget projections.

Performs related work as required.


Graduation from an accredited college or university in an appropriate curriculum and considerable experience related to this class of work including some supervisory experience; or any equivalent combination of training and experience.

Thorough knowledge of conference and hotel management principles and practices.

Thorough knowledge of institutional or commercial food service management procedures and practices.

Considerable knowledge of the principles and practices of business management.

Considerable knowledge of modern personnel policies and practices.

Ability to supervise the work of others.

Ability to establish and maintain effective working relationships with university officials and the general public.

Ability to operate a large scale hotel-type activity.



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