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Reservations Manager Duties

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This is responsible administrative and supervisory work in directing physical facilities of an educational services center. Work involves the administration of facilities such as guest residences, food service operations, and gift shops. An employee allocated to this class of work is responsible for the overall supervision of the clerical, custodial, and service personnel. Work is performed in accordance with standard policies and procedures but the employee exercises a considerable amount of independent judgment in carrying out assigned duties and responsibilities. Work is performed under general direction of an administrative superior and is reviewed through observation of results.


Managing room inventories to ensure the Georgia Center maximizes the opportunities to provide lodging to educational program participants as well as other guests of the University and Georgia Center.

Set up and monitor billing arrangements for conference / group attendees as instructed by the group contact or member of the GA Center Management team..

Assist Hotel Manager in the creation of a service oriented team that provides the guests of the Georgia Center with a clean, well-maintained, comfortable environment.

As an essential member of the GA Center management team your are required to report to work in emergency situations unless otherwise notified by the General Manager.

Managing general inventory, room blocks, and individual reservations for maximum revenue for the Georgia Center.

Ensuring all billing requirements are met for conference attendees and guests of the Georgia Center.

Guest satisfaction through professional interaction, problem solving and follow through with the guests of the Georgia Center.

Participation in overall management of the Georgia Center.

Participation in special initiatives


Graduation from an accredited college or university in an appropriate curriculum and considerable experience related to this class of work including some supervisory experience; or any equivalent combination of training and experience.

Database Management

Accounting background

Customer Service / Communication Skills

Organization and time management skills.



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