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You are here: The Job Explorer > Job Description > Teller Senior

Teller Senior Duties and Responsibilities

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Purpose of Classification:

Receives and pays out money and performs the more specialized or advanced teller functions such as university department transactions, balancing bank deposits and processing letters of credit among others.

Distinguishing Characteristics:

This is second in a series of three classifications. The progression of this series is from Teller Senior to Teller Supervisor. Tellers are distinguished from the Cashier classifications by the types and variety of transactions. Tellers execute a variety of transactions and services which include accepting payment for a variety of different types of accounts, cashing checks, checking account balances and transferring funds while cashiers accept payments or give refunds to customers for specific fees or goods/services. It is distinguished from Teller in that incumbents possess skills to perform all the duties of a Teller and also one or more specialized functions. Incumbents in this classification exercise judgement and discretion within established limits and work with independence to accomplish work tasks. New or unusual problems are usually referred to supervisor.

Examples of Duties:

  • Records and balances mail or night deposits and university department transactions; processes letters of credit or disbursement of special checks.
  • Inputs transaction data to computer system and/or reviews computer reports to ensure accuracy; adjusts or corrects errors.
  • Follows established procedures for authorization of certain specified transactions.
  • Applies incoming deposits/payments using a variety of accounts; balances deposits, payments and receipts.
  • Researches unidentified account transactions; makes adjustments.
  • Assists other tellers in resolving difficult or complex problems; provides basic guidance and leadership to other tellers.
  • Conducts a variety of customer service tasks which may include providing account balances, transferring funds, tracking deposits and various record changes.
  • Maintains and accounts for cash drawer and daily transactions; resolves or reports discrepancies.

Knowledge, Skills and Abilities:

  • Knowledge of methods of handling money, receipting and maintaining records.
  • Knowledge of basic mathematics.
  • Knowledge of all basic teller functions and transactions.
  • Skill in counting, receiving and disbursing money.
  • Skill in applying control procedures and accurate calculation.
  • Skill in meeting and dealing with the public.

Minimum Qualifications:

Two years' experience counting, receiving or disbursing money and executing financial transactions; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


Next: Teller Supervisor Job Description



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