Computer Communications Specialist Duties and Responsibilities
Purpose of Classification:
Maintains, develops, and operates high-speed communications network
facilities, including links, switching systems and network
monitoring and control facilities.
Distinguishing Characteristics:
This is
first in a series of four classifications. Incumbents in this class
act as consultants to systems users by responding to trouble calls,
recommending solutions and/or resolving network problems.
Examples of Duties:
- Researches specific technical hardware and software related
questions and problems from management, programming, operations,
systems and maintenance personnel as well as users.
- Coordinates as liaison with systems, operations and
maintenance personnel computing facilities connected to the
communication network on matters of network hardware and
software interfacing and services, and problem resolution.
- Prepares documentation on hardware and software, interface
specifications, protocols, and communication operation and
maintenance practices as well as problem resolutions.
- Instructs and assists new users in accessing various
communications systems.
- Develops, operates and maintains network checks to test and
evaluate the accessibility of modems and computers for users.
- Reviews and evaluates hardware and software available
through vendors of communication system components.
- Writes programs and protocols, and codes software to test
and monitor systems using appropriate programming language.
- Reviews and analyzes hardware and software specifications
for completeness and compatibility with communication network
capabilities.
- Installs and/or plans and coordinates the installations and
implementation of hardware and software elements of the
communication network and the implementation and certification
of hardware and software elements which interface with the
network.
- Recommends communications system operating and maintenance
techniques, practices and procedures and monitoring and control
functions at the network and subsystem level.
- Revises, enhances and maintains vendor-supplied
communications system hardware and software components to
optimize performance of the communication network.
Knowledge, Skills and Abilities:
- Knowledge of the principles and capabilities of high-speed
communication network hardware, software and protocols currently
available.
- Knowledge of the principles, of communication system
operation, maintenance, monitoring and control.
- Knowledge of multiprogramming computer operating system
methods and procedures.
- Knowledge of the principles and practices of software
systems programming.
- Skill in the use of programming languages, hardware and
protocols specific in to the assignment.
- Skill in both verbal and written communication.
Minimum Qualifications:
Bachelor's degree in Communications Systems Engineering, Electrical
Engineering or related field AND two years of high-speed circuit or
packet switched data network experience; OR, Four years of
communication systems design, implementation, operation or
maintenance experience which includes one year of high speed circuit
or packet switched data networks experience; OR, Any equivalent
combination of experience and/or education from which comparable
knowledge, skills and abilities have been achieved.
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