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Computer Operator Duties and Responsibilities

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Purpose of Classification:

Monitors and controls computers and peripheral equipment according to operating instructions. Selects and loads input and output units with materials such as tapes, forms or paper for operating runs. Observes machine and control panel on computer consoles for error lights, verification printouts and error messages and machine stoppage or faulty output. Incumbents in this class typically work in a centralized computer center.

Distinguishing Characteristics:

This is the first in a series of three classifications and, as the journey level, gets direction or support for difficult problems from senior operators or supervisors.

Examples of Duties:

  • Analyzes console instructions, queries, error messages, machine malfunctions, stops, schedules, programs and job control language information to determine proper operating procedures.
  • Informs systems and programming personnel of errors or problems with job runs.
  • Monitors and controls work flow through job queues and console messages, as required or assigned, to ensure that completion deadlines and production standards are met.
  • Reviews production printouts and reports to ensure quality standards are met.
  • Operates supporting peripheral equipment as required.
  • Answers telephone or assist users at counter with minor computer programming problems or questions.
  • Performs routine maintenance on computer hardware equipment and updates appropriate records; replaces ribbons and forms; cleans system following appropriate maintenance schedules and procedures.
  • Runs duplicate tapes for placement in off-site storage security area.
  • Bursts, decollates and files output for proper distribution.

Knowledge, Skills and Abilities:

  • Knowledge of the principles, practices, and techniques of computer operations.
  • Skill in following verbal and written instructions of a technical nature to include the performance of arithmetic computations.

Minimum Qualifications:

One year experience in the operation of computer equipment appropriate to the assignment; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


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