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You are here: The Job Explorer > Job Description > Facilities > Visitor Center Manager Responsibilities

Visitor Center Manager Duties

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This is responsible administrative and supervisory work in managing the operation of a Visitors Center. Work involves the administration of the facilities including rental reservations; gift shop operations; setup for special educational, social, and cultural events; scheduling of tours; and attending to the needs of daily visitors.
An employee allocated to his class of work is responsible for the overall supervision of clerical, custodial, and service personnel. Work is performed in accordance with policies and procedures but the employee exercises a considerable amount of independent judgment in carrying out assigned duties and responsibilities. Work is performed under the general direction of an administrative superior and is reviewed through observation of results.


Supervises the reservation system for the Center facilities including the booking, scheduling, confirmation and maintenance of appropriate records.

Interview, recruit, assign and train new personnel including volunteers for the information desk.

Plan and direct the setup for special events and attend to the special equipment needs for rentals.

Manage the operation of the gift shop including buying merchandise and maintaining all financial records.

Coordinate custodial service with Physical Plant and the Botanical Garden grounds maintenance staff.

Coordinates food service activities with caterers and University Food Service.

Performs related work as required.


Graduation from an accredited college or university in an appropriate curriculum and experience related to this class of work or any equivalent combination of training and experience.

Thorough knowledge of facilities rental management principles and practices.

Considerable knowledge of business management practices and principles particularly retail sales.

Ability to supervise the work of others.

Ability to establish and maintain an effective working relationship with university officials and the general public.



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