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Mail Clerk Lead Duties and Responsibilities

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Purpose of Classification:

Receives, sorts, processes and routes incoming and outgoing mail for university or large department.

Distinguishing Characteristics:

This is second in a series of four classifications and is distinguished from the Mail Clerk in that it performs duties of a lead nature such as training and overseeing work of other mailroom staff. Work is performed within pickup and delivery deadlines.

Examples of Duties:

  • Coordinates activities or subordinates.
  • Collects, sorts and delivers incoming, outgoing and interdepartmental mail; operates various mail vehicles.
  • Receives and sorts campus mail by departments and prepares bundles of mail parcels for delivery; assigns mail routes.
  • Receives and sorts outgoing U.S. mail; meters mail and processes for delivery to U.S. Postal Service; operates mail metering machines and electronic accounting systems and bulk mail machines.
  • Processes all classes of mail including express mail or private carriers, to ensure adherence to proper size, weight, packaging, postage and other postal requirements.
  • Receives and processes incoming and outgoing insured, certified, express registered and special delivery mail and parcels according to postal regulations.
  • Locates proper addresses and makes corrections for misdirected mail; forwards student mail.
  • Prepares and processes necessary paperwork related to mail services; maintains records on quantities and descriptions of materials received and distributed.
  • Performs other duties such as delivery of supplies dependent on unit area or department of assignment.
  • Schedules vehicles for maintenance.
  • Sells postage stamps and money orders; hands out packages, certified and registered mail.
  • Closes out cash drawer, money orders and postage meter at end of shift.

Knowledge, Skills and Abilities:

  • Knowledge of postal regulations.
  • Skill in both verbal and written communication.
  • Skill in coordinating the work of others.

Minimum Qualifications:

One year mailroom experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Possession of a current Arizona Type D driver's license is required upon employment.


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