AL | AK | AZ | AR | CA | CO | CT | DC | DE | FL | GA | HI | ID | IL | IN | IA | KS

KY | LA | ME | MD | MA | MI | MN | MS | MO | MT | NE | NV | NH | NJ | NM | NY | NC

ND | OH | OK | OR | PA | RI | SC | SD | TN | TX | UT | VT | VA | WA | WV | WI | WY

You are here: The Job Explorer > Job Description > Computer Support Supervisor

Computer Support Supervisor Duties and Responsibilities

Job Search
job title, keywords, company, location jobs by job search

Purpose of Classification:

Supervises various computer operations, support, and production control personnel. Incumbents supervise and coordinate the activities of computer support personnel performing various activities within the computer center including computer production, computer operation, documentation, operations support and training.

Distinguishing Characteristics:

This is a specialized class and not part of a series. They are distinguished from Computing Managers who manage highly technical computer areas, and from the Computer Operator Supervisor who typically supervises only operators.

Examples of Duties:

  • Hires, coaches, reviews, supervises, and terminates assigned employees, or makes effective suggestions and recommendations that are given particular weight regarding the employment status of assigned employees.
  • Monitors and controls the workflow to ensure the overall work objectives are achieved, completion deadline/production schedules are met, and performance and availability objectives are achieved.
  • Develops and maintains training programs and documentation as needed for personnel in the operation and control of mainframe/minicomputer systems.
  • Develops and implements new or revised safety and security procedures peculiar to the computing environments.
  • Develops and implements new or revised operating standards and procedures.
  • Prepares a variety of administrative reports pertaining to system operation, personnel administration, equipment utilization, performance and availability.
  • Provides direction for updates to operator command procedure files.
  • Assists manager with administrative duties and operational planning.
  • Reviews security procedures of subordinate staff and ensures the security of the facilities, equipment and data.
  • Confers with computer users regarding production data security, availability of the various systems, and operational or scheduling requirements for new or existing applications.
  • Coordinates with other computer support personnel in planning the acquisition, installation, and implementation of software products that support computer operations.

Knowledge, Skills and Abilities:

  • Knowledge of the principles, practices and techniques of computer operations and/or production control.
  • Knowledge of programming concepts and job control languages appropriate to the assignment.
  • Knowledge of computer security procedures.
  • Knowledge of the principles and practices of project management.
  • Knowledge of supervisory principles, practices and techniques.
  • Skill in both verbal and written communication, with emphasis on technical documentation.

Minimum Qualifications:

Associate's degree in Computer Science or related field AND three years experience as a computer operations and/or production control which includes one year supervisory experience; OR, Four years of experience in computer operations and/or production control which includes one year supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


Next: Computer-Aided Design Specialist Job Description



Cover Letter

Sample Resume

Job Interview

Business Letter
Job Description

Job Description: Administrative - Agriculture - Animal Care - Building - Business - Development - Environmental - Equipment - Facilities - Food - Health - HR

Research - IT - Library - Media - Medical - Outreach - Parking - Police - Postal - Printing - PR - Lab - Retail - Student Services - Supplies - Trades - Transit - A-Z

Copyright 2011 The Job - Home | Contact Us | Recommend Us | Colleges and Universities | Find Jobs by County