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Human Resources Generalist Duties and Responsibilities

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Purpose of Classification:

Provides professional human resource services to assigned Arizona State University colleges/departments and employees including: benefits, classification, compensation, employee relations, employment services, ASU policies, and salary planning. Advises and consults with managers on employee and human resources issues. Advises managers on ASU policies and practices. Develops strong partnerships with assigned colleges/departments in an effort to positively influence organizational performance and results. Communicates major human resources policies, practices and programs.

Distinguishing Characteristics:

This is first of two classifications and is distinguished from the Human Resources Generalist Senior by the level of expertise required and the lesser scope and impact of the assignments. This position requires less experience than the senior position, and may rely on other generalists to fulfill work assignments.

Examples of Duties:

  • Advises managers, supervisors and employees on human resources policies. May assist in developing departmental policies and practices that interpret and comply with university policy. Escalates issues, where appropriate, to a higher level authority within the unit for decision.
  • Assists supervisors and managers with ADA issues and work with Office of Equal Opportunity/Affirmative Action in dealing with ADA issues as appropriate.
  • Counsels on benefits and leave programs as related to: workers' compensation, short-term disability, long-term disability, family medical leave (FMLA), and other leaves; liaison with central Benefits staff.
  • Advises managers and supervisors on classification/compensation options available; assists in job description development and modifications; conducts organizational studies and desk audits; and performs Fair Labor Standards Act (FLSA) determination.
  • Assists departments with personnel/payroll related inquiries; advises and assists on current departmental HR procedures related to employee records; coordinates activities and acts as liaison between departments and central HR staff.
  • Advises and consults with employees and management on employee relationís matters including: discipline process, grievance procedure, organizational development interventions, termination process, performance evaluation process, and appeal process and referrals. Investigates problems, complaints, or new ideas based on complete understanding and application of recognized human resources' concepts, practices and techniques; recommends to managers' corrective action, problem resolution, or work improvements on major issues.
  • Assists departments in developing recruitment strategies; assists in the hiring process and employment law/legal issues; may participate in Job Fairs/Community Outreach.
  • Provides information and consultation regarding employment issues, e.g. transfers, promotion/ demotion, reduction-in-force, placement, independent contractor status, etc.
  • In conjunction with assigned areas, may assist in development, implementation and/or delivery of training.
  • May work on or have lead on special projects or participate as member of other teams.

Knowledge, Skills and Abilities:

  • Knowledge of contemporary human resources principles, practices and processes.
  • Working knowledge of state and federal regulations affecting human resources.
  • Skill in both verbal and written communication.
  • Ability to work effectively with all levels of employees while inspiring respect and credibility.
  • Demonstrated ability to positively influence human resource decision-makers.
  • Ability to perform multiple tasks in a complex operating environment.
  • Problem analysis and resolution skills.
  • Effective teamwork and interpersonal skills.
  • Demonstrated skill and ability to use mainframe (HRMS) and PC systems.

Minimum Qualifications:

Bachelor's degree in Human Resource Management, Business Administration or related field and three years of professional human resources experience; OR, Seven years of professional human resources experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


Next: Human Resources Generalist Senior Job Description



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