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You are here: The Job Explorer > Job Description > International Student Services Assistant

International Student Services Assistant Duties and Responsibilities

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Purpose of Classification:

Assists in providing administrative support for immigration issues to international students, assisting with general office/administration duties and projects which require a thorough knowledge of immigration regulations for international students.

Distinguishing Characteristics:

This is a specialized classification and not part of a series.

Examples of Duties:

  • Assists International Student Advisors with development of new programs including program materials, policies or procedures; coordinates programs as assigned.
  • Assists in advising and answering general questions regarding immigration requirements to F1 and J1 students.
  • Assists International Student Advisors with analyzing procedures and making recommendations for improvement.
  • Collaborates with International Student Advisors in order to gain working knowledge and experience related to immigration requirements for international students.
  • Maintains student records to ensure accurate and consistent record keeping in FSA Atlas, SIS, Affiliate and SEVIS databases and prepares reports as needed.
  • Responds verbally or in writing to inquiries, complaints or problems and makes necessary adjustments of a non-routine nature. Responds to routine communications related to immigration processes and transactions.
  • Assists with the assessment efforts in the immigration and programming areas of the International Student Office (ISO).
  • Assists International Student Advisors in developing workshops, meetings, and seminars as directed and coordinates logistics and appropriate communications.
  • Acts as primary contact for assigned function with outside organizations or other departments; responds to technical administrative questions and ensures necessary follow up.
  • Participates in special projects with staff as directed.

Knowledge, Skills and Abilities:

  • Knowledge of immigration regulations for international students.
  • Knowledge and skill in office procedures.
  • Knowledge of policies, procedures and terminology of assigned function.
  • Skill in both verbal and written communication.
  • Skill in establishing priorities.
  • Skill in establishing and maintaining effective working relationships.
  • Skill in use of personal computer and related software applications.

Minimum Qualifications:

Bachelorís degree in a related field AND one year (1) of related administrative experience; OR, five (5) years of directly related administrative experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.


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