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You are here: The Job Explorer > Job Description > Office Supervisor

Office Supervisor Duties and Responsibilities

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Purpose of Classification:

Plans, supervises, and schedules a section of office employees whose duties are specialized and involve varied procedures and methods.

Distinguishing Characteristics:

This is a specialized classification and not part of a series. It is distinguished from Office Specialist Senior in that the primary function of the Office Supervisor is supervisory which they spend the majority of their time on. This classification is used for large centralized areas and incumbents have direct responsibility for subordinates.

Examples of Duties:

  • Supervises activities of subordinates.
  • Plans, schedules, allocates and prioritizes workload to meet operating requirements.
  • Develops, implements and revises work methods and procedures.
  • Establishes, monitors and ensures adherence to quality and quantity standards.
  • Recommends departmental policy development and revision to supervisor; updates related departmental manuals.
  • Recommends organizational adjustments to efficiently and effectively accomplish assigned objectives.
  • Initiates or coordinates the preparation of reports and maintenance of records pertaining to the operation of the work unit.
  • Assists with the more specialized and difficult work activities of subordinates.
  • Initiates and coordinates complex projects with other departments and interacts with other department personnel to accomplish objectives.
  • Prepares budget recommendation for assigned work unit and monitors or administers budget throughout year.
  • Ensures reliability and accuracy of departmental computer data bases and/or paper files.

Knowledge, Skills and Abilities:

  • Knowledge of office management principles and practices.
  • Knowledge of standard practices in area of assignment.
  • Knowledge of supervisory principles, practices and techniques.
  • Skill in both verbal and written communication.

Minimum Qualifications:

Six years of office/clerical experience which includes two years of lead experience; OR, Associate's degree in Office Administration, Business Administration or a related field AND four years of clerical/administrative experience which includes two years of lead experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


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