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You are here: The Job Explorer > Job Description > Parking Appeals Officer

Parking Appeals Officer Duties and Responsibilities

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Purpose of Classification:

Reviews, evaluates and adjudicates parking violations contested by university faculty, staff, students or visitors.

Distinguishing Characteristics:

This is first in a series of two classifications. Incumbents in this classification typically lead the work of subordinate clerical staff and report to the Parking Appeals Supervisor.

Examples of Duties:

  • Coordinates the activities of subordinates.
  • Adjudicates grievances of applicants dissatisfied with appeals determinations contesting parking violations; renders decisions based on parking regulations; may visit sites and gather additional evidence during hearing process; may defend determinations before a parking hearing board.
  • Reviews mailed-in appeals or discusses in-person appeals from faculty, staff, students and visitors regarding parking violation notices and renders decisions based on established guidelines.
  • May request title searches, reviews logs and visit sites of violation to research or verify information regarding outstanding violations and appeals.
  • Answers questions regarding parking violations.
  • May attend hearings conducted by a parking appeals board to interpret and advise on policy and procedures.
  • Reviews appeals made to a parking appeals board for validity of claim and possible adjudication of violation; may present case or justify position before a parking appeals board.
  • Updates and track logs and files for temporary permits, boot reports, lot checks, meters, disabled vehicles, stolen decals and other activities related to the tracking of parking violations.
  • Completes weekly reports on parking services activities for department management.

Knowledge, Skills and Abilities:

  • Knowledge of state codes and regulations dealing with enforcement of motor vehicles, bicycles and other non-pedestrian devices.
  • Knowledge of parking rules, regulations, procedures and violations.
  • Skill in both verbal and written communication.
  • Skill in analyzing legal issues.
  • Skill in administering and enforcing of rules and regulations.

Minimum Qualifications:

Associate's degree in Business Administration or a related field AND two years experience in the administration and/or enforcement of rules and regulations; OR, Four years' experience in the administration and/or enforcement of rules and regulations; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


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