Communications Officer Duties
SUMMARY
This is responsible detailed work within the University Police
Department.
Work involves dealing with the public through personal contact,
telephone, and radio communications. Work is performed in
accordance with department rules and regulations. A uniform
designated by the department will be worn at all times while on
duty. Employees allocated to this class of work will be assigned
to a specialized function which requires knowledge abilities
usually acquired through formal training and experience on the
job. Guidance and direction are provided by the senior
communications officer. Work requires dedication to public
service often made difficult by emotional or physical stress of
events. Work is reviewed through conferences, written reports,
inspection, and observations of results obtained.
DUTIES AND RESPONSIBILITIES
Performs dispatcher duties such as answering telephone,
monitoring burglar and fire alarms, operating police radios, and
performing related clerical tasks.
This position requires fast, efficient, and accurate receiving,
dispatching, and processing of calls and messages to and from
police vehicles and personnel.
Performs related work as required.
EDUCATION AND EXPERIENCE
Completion of high school education required with one year of
college preferred, and experience in related communications and
public relations work; or any equivalent combination of training
and experience.
Must be able to pass a rigid background investigation and comply
with "Federal Confidentiality of Information Act" in connection
with this sworn position. Ability to work in a semi-military
environment.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of standard police practices and techniques.
Knowledge of university properties, population, and traffic
control problems.
Ability to deal courteously with the public and fellow police
officers.
Ability to analyze situations quickly and objectively, and on
own initiative, to determine proper course of action.
Ability to obtain the proper information through telephone and
personal interview.
Ability to speak and write effectively.
Ability to meet specific physical requirements that may be
established by competent authority.
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