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Mail Clerk Duties

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This is clerical work in the university post office or in a departmental mail room.

Work involves performance of routine clerical duties in a central or departmental mail room and includes duties in serving as window post office clerk, sorting mail, weighing and stamping mail, wrapping packages, and collecting and delivering mail. An employee is expected to work with independence on routine aspects, although advice and assistance is readily available. Work is reviewed through observation of performance and results.


Serves as window clerk in selling stamps, weighing mail and determining cost, disposing of or referring complaints, processing registered matter, and providing information on post office rules and regulations.

Sorts incoming and outgoing mail; operates postage meter machine and other standard office equipment not requiring previous training.

Distributes mail to buildings and offices; delivers and collects mail.

Prepares monies for daily bank deposits; replenishes supplies such as stamps and money order forms.

Re-addresses mail that is to be forwarded; wraps packages for mailing; performs miscellaneous work such as taking supply inventories, delivering messages, servicing equipment, and running errands.

Runs errands and participates in janitorial duties on a limited basis.

Performs related work as required.


Graduation from a standard high school and some experience in post office work providing a familiarity with rules and regulations; or any combination of training and experience.

Considerable knowledge of post office rules and regulations pertaining to processing mail.

Ability to quickly learn assigned tasks including the operation of standard equipment.

Ability to deal with customers in a pleasant and courteous manner.

Ability to make routine arithmetical computations quickly and accurately.



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