Program Manager Duties and Responsibilities
Purpose of Classification:
Manages
a unit or department composed of multiple components performing
strategic planning, program development, budget management and
supervision of staff. Performs work of considerable difficulty in
the management, planning and development of activities for a unit or
department. Develops, plans, and implements departmental goals and
objectives.
Distinguishing Characteristics:
This is
a specialized classification and not part of a series. This
classification is for positions that have responsibility for
multiple components of a department or unit. Typically oversees a
Program Coordinator Senior or multiple Program Coordinators.
Examples of Duties:
- Manages the planning and implementation of the unit or
department goals to fulfill the mission of the unit or
department to the campus.
- Establishes goals and objectives for a unit or department
comprised of multiple components or programs.
- Develops and administers unit or department budgets.
- Manages, selects, trains, evaluates and manages unit or
department staff for effectiveness and efficiency.
- Performs need assessments, evaluates and analyzes individual
program and overall unit or department effectiveness; implements
appropriate procedures to ensure efficiency and accuracy to
fulfill the unit or department and campus mission.
- Liaisons with students, staff, faculty, administration and
external constituencies in developing, planning and implementing
unit or department objectives.
- Manages the development of internal systems and materials
for delivery of programs and services.
- Collaborates with students, staff, faculty and
administrators to identify and resolve issues and conflicts
requiring discretion, diplomacy and confidentiality.
- Provides technical advice, policy interpretation, and
guidance for application of appropriate procedures to staff,
students and administrators.
- Participates as a member of various divisions, campus and
university committees, and represents the unit or department at
various community and student functions.
- Develops and facilitates or oversees the development and
facilitation of workshops, seminars and orientations for
students, faculty and external constituencies.
- Oversees development of information flyers, internal forms
and various materials to facilitate unit or department programs
and services.
Knowledge, Skills and Abilities:
- Knowledge of the principles and procedures of the assigned
work unit.
- Knowledge of budgeting and accounting principles.
- Knowledge of organizational practices.
- Knowledge of management practices and principles.
- Skill in supervision, organization and training.
- Skill in program development and execution.
- Skill in coordinating activities, evaluating data and
establishing priorities.
- Skill in both verbal and written communication and
presentation.
- Ability to work independently.
Minimum Qualifications:
Bachelor's degree in a field appropriate to the area of assignment
AND five years' administrative/coordinative program experience; OR,
Master's degree in field appropriate to area of assignment AND three
years' administrative/coordinative program experience; OR, Any
equivalent combination of experience and/or education from which
comparable knowledge, skills and abilities have been achieved.
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