Front Desk Manager Duties
SUMMARY
This is administrative and supervisory work in assisting the
center facilities manager in the administration of and
educational services center.
Work involves assisting in the administration of the facilities
with emphasis on the guest residence area. The employee in this
class is required to supervise the work of clerical and
custodial subordinates. Work is performed in accordance with
standard policies and procedures, but the employee exercised
considerable independent judgment over detailed operations. Work
is carried out under the general supervision of the manager and
is reviewed by conferences and by observation of results
obtained.
DUTIES AND RESPONSIBILITIES
Supervises day to day operations of center facilities.
Replaces the manager in his absence.
Assists in the operation of dining facilities.
Interviews, recruits and assigns new employees.
Prepares work schedules; conducts periodic checks of building
operation.
Maintains statistical and bookkeeping records; assists in
preparation of the unit budget and reports of activities.
Supervises the operation of the gift shop and switchboard.
Performs related work as required.
EDUCATION AND EXPERIENCE
Graduation from an accredited college or university, with course
work in hotel management or an allied field and experience in
large scale hotel operations, preferably including some
supervisory experience; or any equivalent combination of
training and experience.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge of conference and hotel management
principles and practices.
Some knowledge of the principles and practices of large scale
food service operation.
Some knowledge of the principles and practices of business
management.
Some knowledge of modern personnel practices.
Ability to supervise the work of service, custodial, and
clerical subordinates.
Ability to operate a large scale hotel-type activity.
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