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You are here: The Job Explorer > Job Description > Student Services > Student Affairs Professional Responsibilities

Student Affairs Professional Duties

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This is the first in a series of three classifications. These positions function as generalists throughout the university. This position has no supervisory responsibilities and provides input regarding departmental decisions and in the development of objectives, policies and procedures. Counsels and confers with students and prospective students within a program of study or regarding a student service; provides program and departmental procedures, policies, goals and objectives, technical guidance and problem resolution.


Counsels and confers with students providing program procedures, policies, goals and objectives, technical guidance and problem resolution.

Directs students to appropriate program advisor for further program guidance.

Coordinates and administers student support to enrolled and prospective students, such as departmental services, course registration, graduation processing, petitioning, withdrawals, program documentation, computer accounts, information sessions, receptions, and student orientation.

Assists in the identification of target groups in consultation with academic or student affairs departments for student recruitment on and off campus; makes visits to appropriate groups.

Assists in the collaboration with other colleges, student affairs departments, and central university offices to ensure a coordinated approach to student recruitment and retention activities.

Initiates, develops, and sustains strong positive relations with program coordinators and departmental leadership to ensure achievement of the mission and goals of the department and college.

Assists with review of college student support initiatives to ensure student, faculty and administration needs are met.

Assists with the development of goals and objectives for the student support unit, in support of college or departmental strategic plans.

Maintains student records on database, creates and provides reports. Provides contact point for enrolled and prospective student information.

Assists with accreditation review; coordinates logistics, scheduling and related matters.

Develops or assists in the development and production of program advertising, promotional flyers and related recruitment initiatives.

Attends and participates in staff meetings, professional development seminars and other student support related meetings.

Implements student recruitment initiatives and participates in the evaluation of such initiatives.

Assists in providing cross training to program staff as required.

Liaison with student organizations and alumni.

Bachelors degree in field appropriate to area of assignment AND one year of administrative and appropriate program experience; OR, five years of progressively responsible administrative and appropriate program experience; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


Knowledge of organizational practices.

Skill in organizing and prioritizing work activities.

Ability to establish and maintain effective working relationships.

Skill in written and verbal communication.

Skill in the use of personal computers and related software.



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