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You are here: The Job Explorer > Job Description > Student Services Coordinator Associate

Student Services Coordinator Associate Duties and Responsibilities

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Purpose of Classification:

Under general direction from Student Services Coordinator, Senior, provide student services to the students enrolled in a degree program of study, ensuring that the identified goals and objectives of the program are accomplished in accordance with established priorities, standards of quality and customer service.

Distinguishing Characteristics:

This is the second in a series of three classifications. This position has limited autonomy in decision making, limited supervision responsibilities, impact on a student group within the larger student population, and takes direction from Student Services Coordinator Senior.

Examples of Duties:

  • Provides administration and coordination of program activities and services for the students in a degree program, in conjunction with Student Services Coordinator, Senior. Interpret program procedures, policies, goals and objectives. Counsel and confer with students providing technical guidance, problem solving and resolution.
  • Coordinates and administers student services to enrolled students, such as course registration, graduation processing, petitioning, program documentation, computer accounts, information sessions, receptions, and annual student orientation program.
  • Maintains student records on computer-based databases; create reports for administration; provide contact point for enrolled student program information.
  • Implements internal systems and materials for delivery of student services.
  • Liaisons with program students, faculty, staff, administration, and internal constituencies in facilitating program objectives. Recommends new or revised program policies, goals and objectives; present recommendations to administration.
  • Evaluates and analyzes student services' activity effectiveness; develop recommendations; implement and take appropriate action to ensure efficiencies and accuracy, in conjunction with Student Services Coordinator, Senior.
  • Attends and participates in staff meetings, professional development seminars, and as member of various college and university committees. Represents program at various community and student functions.
  • Facilitates implementation of curriculum goals and objectives as established by faculty; provide necessary classroom setup, equipment and materials as specified; provide staff support in production of curriculum materials.
  • Supervises part-time undergraduate student assistants and part-time graduate assistants assigned to general office support. Provides cross training to program staff.
  • Assists in development and production of program promotional and information flyers, internal forms, and various materials to facilitate student related activities and procedures and student success in the program.
  • Assists in development and facilitating workshops, meetings, and seminars for students and faculty. Coordinates logistics, scheduling and participant communications, in conjunction with Student Services Coordinator, Senior.

Knowledge, Skills and Abilities:

  • Knowledge of issues pertaining to area of assignment.
  • Knowledge of budgeting and accounting principles.
  • Knowledge of organizational practices.
  • Knowledge of supervisory practices and principles.
  • Skill in organizing work of self and others.
  • Ability to establish and maintain effective working relationships.
  • Skill in both verbal and written communication.

Minimum Qualifications:

Bachelor's degree in field appropriate to area of assignment AND two years of administrative and appropriate program experience; OR, Six years of progressively responsible administrative and appropriate program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


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