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You are here: The Job Explorer > Job Description > Telecommunications Technician

Telecommunications Technician Duties and Responsibilities

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Purpose of Classification:

Installs and maintains all aspects of communication systems including wire and cable, facilities and equipment, centralized and distributed telecommunications systems and all peripheral equipment. Provides technical system support and capabilities including, but not limited to, installation, maintenance, modification and repair of telecommunications equipment, products and/or systems. Technical systems may be electro-mechanical or computerized and are typically integrated with or interconnected to larger systems. Incumbents typically perform work on-site, off-site, or at remote locations and can be expected to apply troubleshooting and diagnostic techniques to determine appropriate restoration or repair actions.

Distinguishing Characteristics:

This is the second in a series of four classifications. It differs from the Telecommunications Systems Technician Senior and Principal in that the tasks performed are typically assigned by others, the work is of a somewhat complex nature.

Examples of Duties:

  • Determines routing and placement of cabling, wiring, and fiber optics.
  • Performs physical installation of equipment and components (e.g. wiring, cabling, telephone instruments, microwave/satellite communication modules, necessary interface cards, modems, hubs, routers, multiplexors, equipment racks, etc.).
  • Moves or relocates and reinstalls equipment.
  • Responds to trouble reports, performs trouble shooting activities and repairs/replaces malfunctioning equipment and/or facilities.
  • Ensures compliance with building and electrical codes.
  • Documents and/or logs equipment/system installation and/or modification actions.
  • Assists in planning and implementing departmental telecommunications and/or facility layout changes.

Knowledge, Skills and Abilities:

  • Knowledge of communications wiring standards and installation practices.
  • Knowledge of telecommunications switching and common control systems.
  • Skill in the use of personal computers and software.
  • Skill in the use and operation of test equipment and diagnostic software.
  • Ability to physically install and configure equipment, connections, wiring, and cable working from layouts or plans.
  • Skill in both verbal and written communication.
  • Ability to read and understand technical manuals, schematic diagrams, and related documentation.

Minimum Qualifications:

Completion of two year technical training program in electronics, communications, telephony, or industrial technology AND two years of directly related telecommunications installation or modification experience; OR, Three years of directly related telecommunications installation or modification experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


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