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You are here: The Job Explorer > Job Description > Telecommunications Technician Principal

Telecommunications Technician Principal Duties and Responsibilities

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Purpose of Classification:

Installs and maintains all aspects of communication systems including wire and cable, facilities and equipment, centralized and distributed telecommunications systems and all peripheral equipment. Provides technical system support and capabilities including, but not limited to, installation, maintenance, modification and repair of telecommunications equipment, products and/or systems. Technical systems may be electro-mechanical or computerized and are typically integrated with or interconnected to larger systems. Incumbents typically perform work on-site, off-site, or at remote locations and can be expected to apply troubleshooting and diagnostic techniques to determine appropriate restoration or repair actions.

Distinguishing Characteristics:

This is fourth in a series of four classifications. It differs from the other Telecommunications Systems Technician titles in that the major duties performed are those of a technical expert. Duties may involve the direct, formal supervision of others, and are performed under limited supervision. Projects are typically originated and executed as a result of the initiative of the incumbent. The Telecommunications Systems Technician Principal may serve either as a technical expert or as a work group supervisor. In the role of technical expert, the Telecommunications Systems Technician Principal is capable of accomplishing the most challenging and complex tasks related to installation, operation, and maintenance of telecommunications systems and may lead and/or direct less experienced technicians in project related activities. The Telecommunications Systems Technician Principal may initiate and lead long-term projects of significant scope which have a major affect upon the efficient operation of the department.

Examples of Duties:

  • Determines routing and placement of cabling, wiring, and fiber optics.
  • Performs physical installation of equipment and components (e.g., wiring, cabling, telephone instruments, microwave/satellite communication modules, necessary interface cards, modems, hubs, routers, multiplexors, equipment racks, etc.).
  • Moves or relocates and reinstalls equipment.
  • Responds to trouble reports, performs troubleshooting activities and repairs/replaces malfunctioning equipment and/or facilities.
  • Ensures compliance with building and electrical codes.
  • Implements system and equipment upgrades and modifications.
  • Plans and implements departmental telecommunications and/or facility layout changes.
  • Plans, estimates, and orders equipment and material in accordance with established stock levels.
  • Reconfigures and tests newly acquired or newly designed systems.
  • Performs diagnostics, troubleshooting, and maintenance of complex, software-controlled telecommunications switching systems.
  • Installs distributed communications equipment and configures hardware and software for proper operation.
  • Approves/authorizes expenditures or actions for administrative and operational needs sometimes requiring higher level signatures.
  • Prioritizes workload to meet work unit operations.
  • Evaluates and recommends operational changes to work unit to ensure effectiveness and compliance with University policies and regulations.
  • Prepares network diagrams or system schematics for new or redesigned services.
  • Acts as leader for specific communications projects.
  • Directs the work of the project team to assure successful project completion.
  • May supervise, manage, and direct a work force of technical personnel including time reporting, appraisals, and compliance with University policies and practices.
  • Interfaces with vendors and/or subject matter experts to resolve problems and establish processes for maintenance and operational service delivery.
  • Participate in after hours on-call schedule as required.

Knowledge, Skills and Abilities:

  • Knowledge of supervisory practices and principles.
  • Knowledge of communications wiring standards and installation practices.
  • Knowledge of telecommunications switching and common control systems.
  • Knowledge of local area networks and data network equipment installation requirements.
  • Skill in the use of personal computers and software.
  • Skill in the use and operation of test equipment and diagnostic software.
  • Ability to physically install and configure equipment, connections, wiring, and cable working from layouts or plans.
  • Skill in both verbal and written communication.
  • Ability to read and understand technical manuals, schematic diagrams, and related documentation.
  • Demonstrated leadership and supervisory skills.

Minimum Qualifications:

Completion of two year technical training program in electronics, communications, telephony, or industrial technology AND six years of directly related telecommunications installation or modification experience; OR, Seven years of directly related telecommunications installation or modification experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


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