Telecommunications Technician Principal Duties and Responsibilities
Purpose of Classification:
Installs and maintains all aspects of communication systems
including wire and cable, facilities and equipment, centralized and
distributed telecommunications systems and all peripheral equipment.
Provides technical system support and capabilities including, but
not limited to, installation, maintenance, modification and repair
of telecommunications equipment, products and/or systems. Technical
systems may be electro-mechanical or computerized and are typically
integrated with or interconnected to larger systems. Incumbents
typically perform work on-site, off-site, or at remote locations and
can be expected to apply troubleshooting and diagnostic techniques
to determine appropriate restoration or repair actions.
fourth in a series of four classifications. It differs from the
other Telecommunications Systems Technician titles in that the major
duties performed are those of a technical expert. Duties may involve
the direct, formal supervision of others, and are performed under
limited supervision. Projects are typically originated and executed
as a result of the initiative of the incumbent. The
Telecommunications Systems Technician Principal may serve either as
a technical expert or as a work group supervisor. In the role of
technical expert, the Telecommunications Systems Technician
Principal is capable of accomplishing the most challenging and
complex tasks related to installation, operation, and maintenance of
telecommunications systems and may lead and/or direct less
experienced technicians in project related activities. The
Telecommunications Systems Technician Principal may initiate and
lead long-term projects of significant scope which have a major
affect upon the efficient operation of the department.
Examples of Duties:
- Determines routing and placement of cabling, wiring, and
- Performs physical installation of equipment and components
(e.g., wiring, cabling, telephone instruments,
microwave/satellite communication modules, necessary interface
cards, modems, hubs, routers, multiplexors, equipment racks,
- Moves or relocates and reinstalls equipment.
- Responds to trouble reports, performs troubleshooting
activities and repairs/replaces malfunctioning equipment and/or
- Ensures compliance with building and electrical codes.
- Implements system and equipment upgrades and modifications.
- Plans and implements departmental telecommunications and/or
facility layout changes.
- Plans, estimates, and orders equipment and material in
accordance with established stock levels.
- Reconfigures and tests newly acquired or newly designed
- Performs diagnostics, troubleshooting, and maintenance of
complex, software-controlled telecommunications switching
- Installs distributed communications equipment and configures
hardware and software for proper operation.
- Approves/authorizes expenditures or actions for
administrative and operational needs sometimes requiring higher
- Prioritizes workload to meet work unit operations.
- Evaluates and recommends operational changes to work unit to
ensure effectiveness and compliance with University policies and
- Prepares network diagrams or system schematics for new or
- Acts as leader for specific communications projects.
- Directs the work of the project team to assure successful
- May supervise, manage, and direct a work force of technical
personnel including time reporting, appraisals, and compliance
with University policies and practices.
- Interfaces with vendors and/or subject matter experts to
resolve problems and establish processes for maintenance and
operational service delivery.
- Participate in after hours on-call schedule as required.
Knowledge, Skills and Abilities:
- Knowledge of supervisory practices and principles.
- Knowledge of communications wiring standards and
- Knowledge of telecommunications switching and common control
- Knowledge of local area networks and data network equipment
- Skill in the use of personal computers and software.
- Skill in the use and operation of test equipment and
- Ability to physically install and configure equipment,
connections, wiring, and cable working from layouts or plans.
- Skill in both verbal and written communication.
- Ability to read and understand technical manuals, schematic
diagrams, and related documentation.
- Demonstrated leadership and supervisory skills.
Completion of two year technical training program in electronics,
communications, telephony, or industrial technology AND six years of
directly related telecommunications installation or modification
experience; OR, Seven years of directly related telecommunications
installation or modification experience; OR, Any equivalent
combination of experience and/or education from which comparable
knowledge, skills and abilities have been achieved.
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