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You are here: The Job Explorer > Job Description > Tour Coordinator

Tour Coordinator Duties and Responsibilities

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Purpose of Classification:

Plans, prices and promotes tours for alumni and university friends. Incumbents are required to maintain a flexible work schedule in order to promote and staff tour groups.

Distinguishing Characteristics:

This is a specialized classification and not part of a series.

Examples of Duties:

  • Proposes tours after screening travel industry publications and tour operators' promotional literature.
  • Plans domestic tours including lodging, food and transportation arrangements; negotiates with tour operators on domestic and international tour packages and ticketing.
  • Arranges pre-tour briefings; arranges for space, speakers, refreshments and audiovisual equipment.
  • Periodically travels to assist during tour with seat assignments, luggage and various other problems.
  • Conducts post-tour evaluations, analyses and reports response.
  • Prices tours and determine the cost to the university and the revenue generated by the tours.
  • Tracks and notifies travelers of payment received and balance due including membership dues.
  • Promotes program and generates publicity by means of an on-campus travel fair providing information and drafting press releases.
  • Designs brochures and invitations.

Knowledge, Skills and Abilities:

  • Knowledge of geography and travel industry.
  • Skill in bargaining to purchase best travel package at economical price.
  • Skill in public relations and handling complaints.
  • Skill in organization in order to coordinate several events simultaneously.
  • Skill in both verbal and written communication.

Minimum Qualifications:

Bachelor's degree in Business Administration or related field AND one year experience in travel or hotel industry; OR, Five years experience in travel or hotel industry; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


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