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You are here: The Job Explorer > Job Description > Human Resources Assistant

Human Resources Assistant Duties and Responsibilities

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Purpose of Classification:

Provides entry-level administrative or para-professional support in one or more human resources functions such as employment, compensation, classification, employee relations, training, records, organizational development, benefits or payroll. Informs university employees and students, and applicants of university policies and procedures on human resource functions, and selects suitable guidelines to perform various human resources activities.

Distinguishing Characteristics:

This is first in a series of five classifications. This classification requires specialized functional knowledge of one or more areas in human resources and independent decision making with established limits. Incumbents will use knowledge of principles and standards of human resource administration in assigned functional area(s).

Examples of Duties:

  • Informs university employees and the public of university policies and procedures as they relate to the specific human resources functional area.
  • Determines appropriate area in which to refer employees and the public if not within own area of expertise; answers routine questions and assists in the preparation of appropriate human resources forms and processes.
  • Verifies human resource documents and forms to ensure compliance with established human resource policies and procedures.
  • Represents human resource to line organizations to obtain information relating to human resources activities such as selection criteria, wage rates, job titles, etc.
  • Determines the source of information, compiles statistics and prepares reports regarding human resource activities such as vacancies filled, applications returned, job audits conducted, training attended, etc.
  • Reviews correspondence and answers routine questions or requests as appropriate; refers more complex questions and requests to appropriate human resources staff members.
  • Performs routine clerical functions in specific functional area including development and preparation of benefit eligibility notices, status of applications, etc.
  • Reviews reports and HRMS output to identify source of error and makes appropriate corrections.
  • Investigates problems raised in specific area of expertise, documents the facts and makes recommendations for solution to other human resources staff members.
  • Performs clerical functions with personal computers and appropriate software for various human resources processes including form preparation, report preparation, and other related functions.
  • Performs other duties as assigned.

Knowledge, Skills and Abilities:

  • Knowledge of principles, practices and standards of human resources administration in one or more functional area.
  • Knowledge of state and federal regulations in assigned area.
  • Skill in both oral and written communication.
  • Problem analysis and resolution skills.

Minimum Qualifications:

Associate’s degree in human resources, public administration or related field; OR Two years of progressively responsible human resources experience in functional areas; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


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