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You are here: The Job Explorer > Job Description > Police Radio Dispatcher

Police Radio Dispatcher Duties and Responsibilities

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Purpose of Classification:

Receives calls from university community concerning crimes and police emergencies; dispatches police unit to investigate complaint and broadcasts all information necessary to ensure safety of officers and public.

Distinguishing Characteristics:

This is first in a series of three classifications. It is distinguished from the Police Radio Dispatcher Senior in that the primary function is performing duties of a dispatcher rather than supervising staff and activities. Incumbents are required to maintain flexible work schedules in order to accommodate weekend or evening shifts.

Examples of Duties:

  • Receives emergency and non-emergency calls for service; prioritizes the calls; dispatches appropriate police unit to investigate.
  • Relays pertinent information in a factual and concise manner; relays instructions or inquiries from remote units.
  • Monitors security camera, fire and intrusion alarms and dispatches accordingly.
  • Operates computer terminal to obtain vehicle and criminal record information; enters data from officer reports to criminal information system on computer.
  • Types report logs of police activities during shift.
  • Monitors teletype messages and relays important information to officers.
  • Assists visitors at front desk by answering inquiries or providing information requested when no other staff is available.

Knowledge, Skills and Abilities:

  • Skill in determining priorities and handling high-pressure situations.
  • Skill in communicating clearly and concisely and relaying details accurately.
  • Skill in handling high volume telephone and visitor traffic.
  • Skill in typing with high accuracy.

Minimum Qualifications:

Six months' police dispatching experience AND six months' clerical experience, which includes typing experience OR, One (1) year of office/clerical or related experience in which necessary skills were acquired; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


Next: Police Radio Dispatcher Senior Job Description



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