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You are here: The Job Explorer > Job Description > Student Services Assistant

Student Services Assistant Duties and Responsibilities

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Purpose of Classification:

Assists in providing administrative or operations support to an assigned department, assisting with general administration duties and projects which require a thorough knowledge of a complete and specialized function. Incumbents apply this specialized functional knowledge to independently analyze and respond to administrative matters within established limits.

Distinguishing Characteristics:

This is a specialized classification and not part of a series.

Examples of Duties:

  • Assists in development of new programs including program materials, policies or procedures, and marketing and promotional materials.
  • Coordinates programs as assigned.
  • Under direction of supervisor, engages in recruitment and retention activities.
  • Assists in specialized administrative, operational or technical projects in area of assignment.
  • Analyzes procedures and makes recommendations for improvement.
  • Maintains databases and prepares reports as needed.
  • Collaborates with assigned senior staff member in order to gain working knowledge and experience related to department administration or operations.
  • Coordinates, schedules and tracks progress of specialized work projects or departmental functions.
  • Responds verbally or in writing to inquiries, complaints or problems and makes necessary adjustments of a non-routine nature.
  • Assists in developing workshops, meetings, seminars and activities as directed and coordinates logistics and appropriate communications.
  • Acts as primary contact for assigned function with outside organizations or other departments; responds to technical administrative or operational questions and ensures necessary follow up.
  • Participates in special projects with staff as directed.

Knowledge, Skills and Abilities:

  • Knowledge of organizational practices.
  • Knowledge and skill in office procedures.
  • Knowledge of policies, procedures and terminology of assigned function.
  • Skill in both verbal and written communication.
  • Skill in working with diverse populations.
  • Skill in establishing priorities.
  • Skill in establishing and maintaining effective working relationships.
  • Sill in use of personal computer and related software applications.

Minimum Qualifications:

Bachelorís degree, OR, Four (4) years of administrative and/or program experience: OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.


Next: Student Services Coordinator Assistant Job Description



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